Jazzware

Jazzware integrates with all the major hospitality PBX, PMS and voicemail systems using our resilient, secure integration platform, the Edge Enterprise Service Bus (Edge ESB). The Edge ESB appliance sits on the property and hosts our local integrations and establishes a secure outbound connection to the cloud for cloud features, services and integrations.

The Edge ESB interfaces transform data to and from the property management system into meaningful information that can be used to:

Control the guest room telephone services
Provision multi-language voicemail prompts and reset guest voicemail boxes
Update housekeeping room status
Prompt guest centric messaging
Deliver guest centric wake-up greetings
Drive personalized call and internet pricing based on guest type or group affiliation
Post phone call, internet and minibar charges back to the guest
Authenticate guests on internet billing systems
Trigger system alerts
Bill back third party system usage
And more!
The Edge ESB helps the property save on property management system interface costs as it processes and posts back data from voicemail systems, HSIA authentication systems, console systems, minibar systems, wake-up systems and PBX’s on a single Jazzware interface.